Infospa etiquette

For all our spa members at Info Spa, I'd like to state a few basic rules they should take into account when getting in touch with our team in order to process as fast as possible their requiries:

*Always state the name of your spa and your town in the title of your message. This will allow our staff to easily and quickly determine who you are and begin processing your request.

*Bear in mind that Infospa is a free spa-dedicated portal and therefore your spa centre may ask for assistance on a limited level due to a better optimisation of our efforts to provide our visitors with the best and most updated information on thermal facilities worldwide. Should you require a more extensive attention paid to your spa page in this spa directory, you will have to be prepaired to pay for it. For instance, if you want a link leading directly to your reservation form, this would be a paid option. But if you just want to add more treatments and prices to your page, this would be a free of charge option.

*Always use a respectful language when adressing to Info Spa personnel, remember they are here to assist your thermal centre but also spa guests in search for an option to relax. Info Spa together with Spa Finder and Spa Index are the main international channels to present your services to customers all over the world.

*When you fill in the application form to become a member of INFO SPA publish as much details as possible on your spa centre, give an extensive and correct description of your spa facilities and provide up to three representatives images of your spa.

*A good thing when applying for a dedicated page inside Infospa is to publish a list of your treatments and their prices.

*Avoid short descriptions of one or two lines like: Our spa is great. (without explaining what your spa has to offer and speaking a little on the services and facilities)

*When submitting a description to Info Spa, do not use the first person: our spa, we are etc. It is best to talk about the spa in third person.

*Always use at least one time the complete name of your spa throughout the description. It is highly relevant that Infospa users catch your spa name this improving you the chance to get noticed by them.

*Study the possibility of posting personalized advertising campaigns on your city page in Infospa as our prices are very competitive and our traffic is exclusively spa-oriented, thus with the best relevance ever to your commercial interests.

These are the main guidelines any spa should tak into account when becoming a member of INFO SPA. So it is important to remember them and in order to to that, make a bookmark of this page in your favorites: http://infospa.blogspot.com/

Video file, recommended web marketing tool for all spas

Internet has evolved into a much more complex business environment than anyone could ever imagine some years ago. So every spa should learn to take advantage of this whole new universe of marketing possibilities to atract more spa guests to their facilities. A powerful tool can be the video file that any spa centre can create with the help of a digital recording camera or even one of those digital photo camera which have video option.

Usually, here at Infospa.org we recommend our spa members to provide us a video file showing their thermal facilities as well as their specialized spa therapists and other staff taking into account the followings:

1. Video file format that work well on Internet and don't delay the uploading time, which is essential both for the technical team doing the upload as well as for the final viewer and potential spa guest:

AVI
ASF
MPEG
QuickTime
Windows Media

Don't be afraid while reading this techy terminology, I mention it in order for you to know where to search in your instructions manual before creating your video file for those spa centres that prefer to make their in-house video file. Usually most video camera support these formats so there should be no problem.

2. Once you have shot the video you will have to download it on a computer to turn it into a compressed file so it shouldn't ocuppy too much while sending it via e-mail. So when you transfer your spa video on the computer, make sure that the extension of the file comprises one of these codes:

.avi
.asf
.mov
.wmv
.mpg
.mpeg
.mp4
.ra
.ram
.mod are.

3. Avoid Flash files. I know they look nice for your visitor's eye but remember Flash is very tricky when it comes to improve your spa website Internet visibility and in the end that's all that matters. More exposed your website is, better chances a higher number of visitors find it and some of them will be your target as a potential spa guest for your thermal facilities.

4. Most important: comprise the video file into a .rar or .zip and send it to Infospa so we can add it to your spa page in our portal but you can also use it to ad it on other online communities that might be directly oriented to spas and other thermal topics.